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I Tested TurboTax’s New Integration With Credit Karma, and It’s Seamless

If you haven’t filed your taxes yet and are a Credit Karma or QuickBooks user, listen up. Intuit announced a new feature last month that allows users to file their taxes with TurboTax directly from the Credit Karma app or QuickBooks Online interface.

This story is part of Taxes 2024CNET’s coverage of the best tax software, tax tips, and everything you need to file your return and track your refund.

Credit Karma is a personal finance app that provides users with personalized credit scores and offers on credit cards, personal loans, auto loans, and more. QuickBooks is accounting software that allows small and medium-sized business owners to manage their financial books.

By integrating TurboTax into these services, Intuit hopes to make the transition smoother for users who want to file taxes without creating a new account.

“The integration of TurboTax into Credit Karma and QuickBooks helps us reach our customers wherever they are so they can file their returns with complete confidence knowing they are getting the best tax outcome, all in a familiar product experience,” Mark Notarainni , executive and general vice president. Intuit’s consumer group manager said in a Jan. 8 statement.

The move serves to further connect Intuit’s digital ecosystem, which also includes the Mailchimp email marketing service that the company acquired in November 2021.

Intuit is also encouraging Credit Karma users to try the integration and file taxes through TurboTax, allowing them to file their state and federal taxes for free, regardless of tax complexity, Intuit told CNET in an email. You won’t qualify if you filed a return with TurboTax last year.

How the TurboTax integration works in Credit Karma

I tested the integration (along with another CNET Money editor) and found that it works as expected. If you are a Credit Karma user who has not filed returns with TurboTax before, log in and click the Taxes & Income tab in your browser or in the settings menu of the Credit Karma mobile app.

From there, your basic information is pulled from Credit Karma and used to get started. The experience is almost identical to filing TurboTax online, although the branding colors are slightly different. The Credit Karma version also does not have visible TurboTax branding.

Here’s what the experience looks like when filing directly with TurboTax:

TurboTax Income Screen

Screenshot by Danni Santana/CNET

This is what it looks like when applying through the Credit Karma app:

Credit Karma TurboTax Income Screen

Screenshot by Danni Santana/CNET

In both the mobile app and browser, you will be asked to answer basic questions about your 2023 tax year and certain additional personal information.

Credit Karma Turbo Tax Integration with Income Filing Questions

Screenshot by Dashia Milden/CNET

Credit Karma users like me who have an existing TurboTax account can also use this service. You’ll see last year’s tax information automatically populated if you filed your taxes with TurboTax in 2023.

For those filers who prefer additional assistance in completing their returns, expert tax assistance is available for an additional cost. We were presented with upgrade options early in the process.

While we were never asked to exit the Credit Karma app, if you file through the browser, you will be redirected to a TurboTax URL. However, you will still see Credit Karma’s familiar green and white color scheme while using TurboTax online software.

What the TurboTax integration means for QuickBooks Online customers

Without a QuickBooks Online account or eligible business expenses, it was difficult to fully test the experience for users of this accounting software. From what I’ve been able to test, the integration with QuickBooks Online seems to work pretty much the same. Customers will log in and navigate to Taxes in the left navigation panel to begin filing business or self-employment returns.

QuickBooks Online customers should use QuickBooks Live Tax to take advantage of the new TurboTax integration experience.

Business owners will be offered one of two options depending on their business structure. Sole proprietors and single-member LLCs will use QuickBooks Live Assisted Tax, which offers unlimited expert advice. Meanwhile, S-Corps, multi-person LLCs, and partnerships will hand over their taxes to a tax expert through QuickBooks Live Full-Service Tax.

Unlike Credit Karma’s offer, there is no free introduction option; Price starts at $169. On the plus side, QuickBooks Live Tax gives every business year-round access to a tax professional for expert advice. This is in addition to the services QuickBooks Online customers already receive, including identifying tax deductions, capturing receipts, and tracking mileage.

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